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Active Listening

Active Listening #DifficultConversations are necessary for a variety of reasons, including unmet expectations, missed deadlines, etc. It can be hard to stay focused when involved in an awkward conversation, but Active Listening is one way to engage well in these conversations. Active Listening involves several important components: – Truly listening to the other’s words, not […]

Leadership Lessons

Leadership Lessons When I was an independent consultant, I didn’t have to think about a team, other than my clients who worked in groups or departments. But as RBW Strategy has grown and I have stepped into more of a leadership role, team member management has become essential. The same is true for so many […]